When I am on the road I use Tims as a great wifi spot to work and have coffee.
The Tim Hortons near the corner of Robie and Young is one of my least favourite places to stop. The service is unusually slow and normally ill mannered and ill tempered.
Today was different, the new layout is bright and airy and the service was delivered by a pleasant and smiling server.
She was a remarkable departure from the norm at this location, although as I sit here it is clear she is the only pleasant employee on staff.